Terms of service

Terms of Service

Last updated: August 31, 2026

Overview

This website is operated by Mermaid Infinity, doing business as Sea Dragon Dreams. Throughout the Site, the terms “Sea Dragon Dreams,” “we,” “us,” and “our” refer to Mermaid Infinity, doing business as Sea Dragon Dreams.

Sea Dragon Dreams offers this website, including the information, tools, products, and services available through it, conditioned upon your acceptance of these Terms of Service and all policies referenced in them.

These Terms of Service apply to everyone who accesses or uses the Site, including browsers, customers, account holders, vendors, and individuals who submit content.

By visiting the Site, creating an account, placing an order, or otherwise using our Services, you agree to these Terms of Service. If you do not agree to these Terms, you may not access or use the Services.

Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to offer products and Services to you.

Section 1 — Eligibility and Online Store Terms

You must be at least the age of majority in your jurisdiction to create an account or place an order. A minor may browse the Site only under the supervision of a parent or legal guardian.

By placing an order, you represent that:

You are legally permitted to enter into a binding agreement.
The information you provide is accurate and complete.
You are authorized to use the payment method submitted.
You are purchasing products for lawful personal use unless we approve otherwise in writing.

You may not use our products or Services for an illegal or unauthorized purpose. You may not violate any applicable law, including intellectual-property, privacy, consumer-protection, export-control, or sanctions laws.

You must not transmit malicious code, viruses, malware, or other technology intended to damage, interrupt, monitor, or interfere with the Site or Services.

We may suspend or terminate access to the Services when we reasonably believe these Terms have been materially violated.

Section 2 — General Conditions

We reserve the right to refuse or restrict Service when reasonably necessary, including for suspected fraud, abusive conduct, unlawful activity, security concerns, sanctions compliance, product restrictions, or violations of these Terms. We will not refuse Service for an unlawfully discriminatory reason.

You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the Services without our prior written permission.

Information transmitted through the internet may travel across different networks and be modified to meet technical requirements. Payment-card information is encrypted during transmission through our payment providers.

Section headings are included for convenience and do not affect the interpretation of these Terms.

Section 3 — Orders and Order Acceptance

Placing an order constitutes an offer to purchase products under these Terms. An automated order confirmation acknowledges that we received your order but does not necessarily mean the order has been accepted.

We may decline, limit, or cancel an order before fulfillment for reasons including:

Product unavailability
Supplier or production limitations
Pricing or description errors
Shipping restrictions
Suspected fraud or unauthorized payment
Unusual order quantities
Resale activity
Violation of these Terms
Legal or regulatory restrictions

If we cancel a paid order, we will issue a refund to the original payment method unless another remedy is agreed upon or required by law.

We may limit quantities purchased by the same person, household, customer account, payment method, billing address, or shipping address.

You must provide accurate and complete billing, shipping, payment, and contact information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

Please contact us promptly if you discover an error in your order. Because some products enter production shortly after an order is submitted, cancellation or modification requests are not guaranteed after production or fulfillment begins.

Section 4 — Products and Fulfillment

Sea Dragon Dreams offers a combination of:

Products designed or commissioned by Sea Dragon Dreams
Print-on-demand products manufactured after an order is placed
Personalized or customized products
Products supplied or fulfilled by independent retail partners
Products provided through Shopify Collective
Curated products from third-party suppliers

Products within the same order may be manufactured or fulfilled by different suppliers and may arrive in separate packages.

Product availability, production methods, materials, packaging, and fulfillment locations may vary. A supplier may discontinue a product or product variation without advance notice.

Although independent suppliers may manufacture, supply, or ship products, customers who purchase through Sea Dragon Dreams should direct order questions, complaints, and product claims to us at seadragondreams@gmail.com.

Section 5 — Product Descriptions and Images

We make reasonable efforts to provide accurate product descriptions, measurements, materials, colors, photographs, and other information.

However:

Screen settings may affect how colors appear.
Handmade and print-on-demand products may have minor variations.
Product dimensions may have reasonable manufacturing tolerances.
Packaging may differ from what is pictured.
Printed artwork placement may vary slightly due to production processes.

These reasonable variations are not necessarily defects.

We may correct typographical errors, inaccuracies, or omissions. If a material error affects an order you have already placed, we may contact you for instructions or cancel and refund the affected item.

Nothing in this section limits your rights when a product is defective, unsafe, materially misdescribed, damaged, misprinted, or different from what you ordered.

Section 6 — Prices, Payments and Taxes

Prices are displayed in the currency indicated on the Site and may change without notice. A price change does not affect an order already accepted unless there was an obvious pricing error.

You agree to pay all charges shown at checkout, including applicable product costs, shipping charges, and taxes.

Payment is processed by third-party payment providers. We do not ordinarily receive or store your complete payment-card number.

We may correct an obvious pricing or calculation error before fulfillment. If we cancel an order because of a pricing error, we will refund the amount paid for the canceled item.

International customers may be responsible for customs duties, import taxes, brokerage fees, or similar charges unless checkout expressly states that those amounts are included. These charges are determined by the destination country and are not controlled by Sea Dragon Dreams.

Section 7 — Shipping and Delivery

Production, processing, shipping, and delivery dates are estimates unless we expressly state otherwise.

Delivery times may be affected by:

Print-on-demand production
Supplier processing
Carrier delays
Weather
Customs inspections
International shipping conditions
Address problems
Holidays
Events outside our reasonable control

Items from the same order may arrive separately.

You are responsible for providing a complete and accurate shipping address. Contact us immediately if you discover an address error. We cannot guarantee that an address can be changed after production or fulfillment begins.

If we cannot ship within the time promised—or, when no shipping time was stated, within the period required by applicable law—we will provide any notice, cancellation option, or refund required by law.

When legally required, customers affected by a substantial shipping delay will be given the choice to consent to the delay or cancel the unshipped item for a refund to the original payment method.

A gift card or store credit will not be substituted for a legally required monetary refund unless the customer agrees.

Please contact us promptly if tracking shows delivery but the package cannot be located, or if the package appears lost or damaged. We will review the circumstances with the carrier or supplier and provide the remedy required by applicable law and our policies.

Section 8 — Returns, Exchanges and Refunds

Returns, exchanges, replacements, and refunds are governed by our Refund Policy, which is incorporated into these Terms.

Because print-on-demand products are manufactured after an order is placed, they are generally final sale and cannot ordinarily be returned because of a change of mind, incorrect size selection, or personal preference.

Personalized, customized, and special-order products are also generally non-returnable unless required by applicable law.

Eligible products fulfilled by participating suppliers or Shopify Collective partners may qualify for return within the period and under the conditions stated in our Refund Policy.

Damaged, defective, misprinted, materially misdescribed, or incorrect products may qualify for replacement, repair, refund, or another appropriate remedy.

Customers must contact us before sending back a product. Different products may need to be returned to different supplier locations. Unauthorized returns may not be accepted.

Nothing in these Terms or our Refund Policy limits a warranty, remedy, cooling-off right, or consumer right that cannot legally be excluded.

Section 9 — Product Use and Safety

You are responsible for reviewing and following all product instructions, warnings, care directions, age recommendations, and safety information.

Products must be used only for their intended purposes.

Children should use age-appropriate products under appropriate adult supervision. Products containing small parts may present a choking hazard.

Nothing in these Terms excludes liability or remedies that cannot legally be excluded under applicable product-safety or consumer-protection law.

Section 10 — Accounts and Account Information

If customer accounts are available, you are responsible for maintaining the confidentiality of your login information and restricting access to your account.

You agree to provide current, complete, and accurate account and purchase information and to update that information when necessary.

Notify us immediately at seadragondreams@gmail.com if you believe your account has been accessed without authorization.

We may suspend or close an account when reasonably necessary to protect the customer, Sea Dragon Dreams, or others from fraud, security threats, unlawful activity, or material violations of these Terms.

Section 11 — Optional Tools and Third-Party Services

We may provide access to tools, applications, integrations, or services operated by third parties.

Third-party tools may be provided “as available” and may be subject to separate terms and privacy policies. We do not control third-party tools and are not responsible for their independent acts or omissions except to the extent required by law.

You should review the applicable third-party terms before using an optional tool.

Future features, tools, and Services added to the Site will also be subject to these Terms unless separate terms are provided.

Section 12 — Third-Party Links

The Site may contain links to websites or services operated by third parties.

We are not responsible for examining or evaluating unrelated third-party websites, and we do not guarantee their content, products, privacy practices, security, availability, or accuracy.

If you leave our Site and conduct a transaction directly with an unrelated third party, that transaction is between you and that third party.

This section does not apply to products purchased directly from Sea Dragon Dreams merely because an independent supplier manufactures, supplies, or fulfills the product. Questions about products purchased from us should be directed to Sea Dragon Dreams.

Section 13 — Reviews, Comments and User-Submitted Content

You may be able to submit reviews, photographs, testimonials, comments, contest entries, or other content intended for public display.

You retain ownership of content you create. By intentionally submitting content for public display, you grant Sea Dragon Dreams a nonexclusive, worldwide, royalty-free license to reproduce, display, format, distribute, and use that content in connection with the Site, our products, and our marketing, subject to applicable law.

This license does not automatically apply to private customer-service correspondence, payment information, or confidential information that you do not intend to make public.

You represent that content submitted for public display:

Is accurate to the best of your knowledge
Is created by you or submitted with permission
Does not infringe intellectual-property, privacy, publicity, or other rights
Is not defamatory, fraudulent, abusive, obscene, or unlawful
Does not contain malware or malicious code
Does not misrepresent your identity or relationship with another person

We may moderate, decline, edit, or remove public content that violates these Terms or applicable law.

We are not obligated to publish, maintain, compensate, or respond to user-submitted content.

Section 14 — Intellectual Property

The Site and its original content—including Sea Dragon Dreams artwork, product designs, logos, graphics, photographs, videos, music, written content, product descriptions, page layouts, and branding—are owned by or licensed to Mermaid Infinity, doing business as Sea Dragon Dreams, and are protected by applicable intellectual-property laws.

Some products, trademarks, photographs, descriptions, and other materials may be owned by suppliers, manufacturers, artists, licensors, or other third parties.

No content may be copied, reproduced, modified, distributed, republished, displayed, used to train an automated system, or commercially exploited without permission from the applicable rights owner, except as permitted by law.

Sea Dragon Dreams, Mermaid Infinity, and associated names, designs, and logos may not be used in a manner that suggests sponsorship, affiliation, or endorsement without written permission.

If you submit an image, name, message, or other material for personalization, you represent that you own or have permission to use that material. You are responsible for claims arising from personalization material you provide in violation of another person’s rights.

Section 15 — Prohibited Uses

You may not use the Site, Services, or content:

For an unlawful, fraudulent, or deceptive purpose
To violate applicable laws or regulations
To infringe intellectual-property, privacy, publicity, or other rights
To harass, threaten, abuse, defame, or unlawfully discriminate
To provide false or misleading information
To impersonate another person
To submit fraudulent orders or payment information
To distribute malware or malicious code
To collect personal information about others without authorization
To spam, phish, scrape, crawl, or interfere with the Site
To test or circumvent security features without authorization
To disrupt the Services or another user’s access
To reproduce or commercially exploit Site content without permission

We may restrict or terminate access for a material violation of these prohibitions.

Section 16 — Privacy

Our collection, use, disclosure, and protection of personal information are governed by our Privacy Policy, which is incorporated into these Terms.

By using the Services, you acknowledge that personal information will be handled as described in the Privacy Policy and subject to applicable law.

Section 17 — Website Availability and Disclaimer of Warranties

We make reasonable efforts to maintain the Site and Services, but we do not guarantee that they will always be uninterrupted, secure, timely, or error-free.

The Site may occasionally be unavailable because of maintenance, updates, internet failures, platform outages, security issues, or events beyond our reasonable control.

To the fullest extent permitted by law, general Site content and optional digital tools are provided on an “as available” basis.

Nothing in this section:

Excludes an express product promise made by Sea Dragon Dreams
Excludes liability for fraud or fraudulent misrepresentation
Excludes responsibility for gross negligence or willful misconduct
Excludes legally actionable personal injury
Excludes rights concerning defective, unsafe, incorrect, or misdescribed products
Excludes a warranty, remedy, or consumer right that cannot legally be excluded

Section 18 — Limitation of Liability

To the fullest extent permitted by applicable law, Sea Dragon Dreams and Mermaid Infinity will not be liable for indirect, incidental, special, punitive, or consequential damages arising solely from use of the Site or optional digital tools.

Where liability may legally be limited, our aggregate liability relating to an individual order will not exceed the amount paid for the product giving rise to the claim.

These limitations do not apply to:

Fraud or fraudulent misrepresentation
Gross negligence or willful misconduct
Death or personal injury where liability cannot be excluded
Legally actionable product-safety claims
Breach of an obligation that cannot legally be limited
Mandatory warranties and consumer remedies
Any liability that applicable law prohibits us from excluding or limiting

Some jurisdictions do not permit certain warranty exclusions or liability limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

Section 19 — Indemnification

To the extent permitted by law, you agree to indemnify Mermaid Infinity, doing business as Sea Dragon Dreams, against third-party claims, damages, and reasonable legal expenses directly resulting from:

Your unlawful use of the Site
Fraudulent activity conducted through your account
Public content you submit that violates another person’s rights
Personalization material you provide without authorization
Your material violation of these Terms

This section does not require a consumer to indemnify us for our own negligence, misconduct, breach of contract, defective products, or violation of law.

Section 20 — Force Majeure

We will not be responsible for a delay or failure caused by events beyond our reasonable control, including:

Natural disasters
Severe weather
Fire or flood
War, terrorism, or civil unrest
Epidemics or public-health emergencies
Government actions
Customs delays
Labor disputes
Carrier interruptions
Supplier or manufacturing disruptions
Power, internet, or platform outages

We will make reasonable efforts to communicate material delays and resume performance when practical.

This section does not eliminate a cancellation, refund, or other right required by applicable law.

Section 21 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary.

The remaining provisions will continue in effect.

Section 22 — Termination

These Terms remain effective until terminated by you or us.

You may stop using the Services at any time.

We may suspend or terminate access when we reasonably believe you have materially violated these Terms, engaged in fraud or unlawful activity, created a security risk, or misused the Services.

Termination does not eliminate rights and obligations arising before termination, including payment obligations, intellectual-property rights, limitations of liability, dispute provisions, and other terms that logically survive termination.

Section 23 — Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement between you and Sea Dragon Dreams concerning use of the Site and purchases made through it.

They supersede prior communications concerning the same subject matter.

Our failure to enforce a provision does not waive our right to enforce it later.

Nothing in these Terms will be interpreted against a party solely because that party drafted the language.

Section 24 — Governing Law and Consumer Rights

These Terms and any separate agreements through which we provide Services are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law principles.

Nothing in these Terms deprives a consumer of mandatory protections available under the laws of the consumer’s place of residence.

If a provision of Florida law conflicts with a mandatory consumer-protection law that applies to you and cannot legally be waived, the mandatory consumer-protection law will control to the extent of that conflict.

Before filing a legal claim, you and Sea Dragon Dreams agree to make a reasonable good-faith effort to resolve the dispute by contacting the other party and describing the issue and requested resolution. This does not prevent either party from seeking urgent relief or exercising a right that cannot legally be restricted.

Section 25 — Changes to These Terms

We may update these Terms to reflect changes to our Services, business practices, suppliers, technology, or legal obligations.

The revised Terms will be posted on this page with a new “Last updated” date.

Changes apply prospectively from the effective date unless applicable law requires otherwise. Material changes will receive any additional notice required by law.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by law.

Section 26 — Contact Information

Questions about these Terms, your order, or the Services should be directed to:

Mermaid Infinity, doing business as Sea Dragon Dreams
Email: seadragondreams@gmail.com
Mailing address: 5409 Keel Drive, Pensacola, Florida, 32507, USA