Frequently Asked Questions

Do you have retail store locations?

Sea Dragon Dreams is currently an online-only store based in Pensacola, Florida. We do not have a physical retail location at this time, but you can shop our complete collection anytime at SeaDragonDreams.com. We deliver our imaginative apparel, accessories, home décor and gifts directly to customers throughout the United States and to select international destinations.

Do you offer bulk or wholesale orders?

Yes, bulk and wholesale orders may be available for select products. Availability, pricing, minimum quantities and production times vary by item and supplier. Please contact us at seadragondreams@gmail.com with the product name, desired quantity, delivery location and required date. Our crew will review your request and provide available options and pricing.

Do you have active discount codes or promotions?

Yes! Sea Dragon Dreams offers seasonal promotions, special discounts and occasional limited-time offers throughout the year. Current promotions are displayed on our website and shared through our email newsletter and social media channels.

Join our crew to receive 20% off your first order and be among the first to hear about new arrivals and exclusive offers. Only one discount code may be used per order unless otherwise stated.

How can I contact customer service?

You can contact the Sea Dragon Dreams customer-service crew by emailing seadragondreams@gmail.com or by using the contact form on our website. Please include your order number when asking about an existing order.

We typically respond within 24 hours, Monday through Friday. Messages received on weekends or holidays will be answered as soon as possible on the next business day.

Do you offer express shipping?

Express shipping may be available for select products and delivery locations. Available shipping methods, estimated delivery times and costs are shown at checkout.

Because some items are made to order or shipped by different suppliers, expedited shipping may not shorten the production time. If you need an order by a specific date, please contact us before purchasing so we can review the available options.

Do you ship internationally?

Yes! Sea Dragon Dreams ships to most countries worldwide, including the United States, Canada, the United Kingdom, Europe, Australia, New Zealand and many destinations across Asia, the Middle East and beyond.

International availability, shipping rates, carriers and estimated delivery times vary by product and destination because our items are fulfilled by different production partners. Some products may not be available in every country. Enter your complete delivery address at checkout to see the shipping options available for your order.

International customers are responsible for any applicable customs duties, import taxes or local fees.

Do you offer free shipping?

Yes! We offer free standard shipping on orders of $75 or more within the United States. Your order subtotal must reach $75 after discounts and before taxes.

Orders below $75 and international orders are charged the applicable shipping rate shown at checkout. Some exclusions may apply.

What is the return policy?

We accept eligible returns within 14 days of delivery. Items must be unused, unworn and returned in their original condition and packaging.

Because many Sea Dragon Dreams products are created especially for you through print-on-demand production, these items cannot be returned or exchanged because of a change of mind, an incorrect size selection or buyer's remorse. However, if your made-to-order item arrives damaged, defective, misprinted or incorrect, please contact us within 14 days of delivery. We will work with you to arrange a replacement or refund.

For eligible standard-product returns, customers are responsible for return shipping costs. We do not charge a restocking fee.

Please email seadragondreams@gmail.com before returning anything. Include your order number, the reason for the return and photographs if the item is damaged or incorrect. Items returned without prior authorization may not be accepted.

Do you ship to Ireland or Northern Ireland? Are there customs fees?

Yes, we ship to both Ireland (Republic of Ireland) and Northern Ireland!

Shipping costs are calculated at checkout based on your location and the items in your order.

Customs & Import Fees: As we ship from the United States, your order may be subject to customs duties and import taxes upon arrival. These charges are determined by your local customs authority and are the responsibility of the recipient — they are collected by the carrier upon delivery.

For Ireland, the applicable rates are set by Irish/EU customs. You can check estimates at revenue.ie.

For Northern Ireland, rates are set by HMRC and can be checked at gov.uk/trade-tariff.

If you have questions before placing your order, please don't hesitate to contact us at seadragondreams@gmail.com.