Shipping Policy
Damaged/Defective Product
At Sea Dragon Dreams, we strive for excellence in quality and customer satisfaction. Suppose you receive a damaged or defective product. In that case, we offer a free reprint or a refund of the product price, provided that the issue is reported to our support team via email at support@seadragondreams.com
Returns/Exchanges
Due to the custom printing nature of our products (printed once ordered), Sea Dragon Dreams does not support returns or exchanges for reasons other than damaged or defective items.
Return to Sender/Lost in Transit
In cases where an order is returned to us or lost in transit due to an invalid address provided by the customer, we will issue a refund for the product price only. Shipping charges are non-refundable.
If you have any inquiries or need assistance regarding refunds and exchanges, please contact our support team at support@seadragondreams.com